The Lost Art of the Thank-You Note
I was sitting in a doctor’s office the other day and the only magazine that wasn’t too “girly” for me to look at was In Style Magazine. But as a designer, anywhere you can find a chance to scope out good design, it’s worth the time. On page 178 of their January 2007 issue they had a page that highlighted several card companies under the heading “Thank-You Notes: After the presents and parties, here’s how to show your appreciation.” This page reminded me of a post that I’ve wanted to put together, and with Christmas in a couple days, I think it appropriate.
Every identity with a side of thanks
As an independent graphic design consultant (I’m getting better at dropping that whole “freelance designer” thing, aren’t I?) you should always look for opportunities to say “thanks”. When I first came up with my brand for Brad McCall, designer, I printed thank-you cards along with my business cards. I think every stationery (or “identity system”) should have a thank-you card included with the letterhead, envelope, and business card that comes standard. I’ve recommended this to most of my clients, and even a couple of the companies I’ve worked for. The surprising thing was that it took a little while to get people to use them. Have we been trained not to say thank-you? Or has email replaced the art of the thank-you card all-together?
I remember as a child my mother sitting me down after Christmas and having me write my thank-you notes. “Be sure to thank grandma for the $5 and tell her what you plan to spend it on” she would say. She understood the power of “thank-you”. But we shouldn’t just say thanks after we recieve a gift, but at anytime someone goes out of their way to enhance your life OR your business.
Make your thank-you special
Some of the thank-you note stationers that In Style recommended had some beautiful handmade and letterpress cards. Cards that not only are beautiful but also have a tactile quality that enhances the experience of anyone receiving them. Here’s who they recommended:

Keep it business, but keep it fun
Whether your print your own custom cards, or choose one off the shelf, don’t forget a couple key ingredients to add:
- Throw a couple business cards and don’t miss this opportunity to remind your contact that you’re still in the business of doing good business.
- Never send a thank-you card without a handwritten note. Short and sweet is fine, but the “handwritten” part is critical.
- Show them you have a sense of humor by using a funny stamp or card. My most recent thank-yous went out with the “SuperHeros” stamps the Post Office recently put out. In the past I used “Scooby-doo” thank-you cards, since I’ve always been a fan of the mystery-solving dog.
And thank-you to all who read this blog. I’d be happy to send you a card, if I only had your address. Snail mail rocks!
December 22nd, 2006 at 7:56 pm
I’ll take my thank-you note now. I’d like to see one.
December 25th, 2006 at 7:04 pm
Hi! Thanks for the mention and link! Every little bit helps, especially since they misprinted my phone number… it’s actually 707-822-8973.
Thank you!